The device weights 280 gr. Using the product continuously for long periods of time (approx. 3 hours and higher) may cause the user feel dizzy and pain in the arm.
Do not attempt to repair or modify the device yourself, or attempt any servicing unless it is specified in any instruction document prepared by the technical division of the manufacturer. The repair and servicing must be carried out by technical personnel only. Otherwise, your guarantee may get suspended and you may risk your health or your product.
When one or more of the belove listed circumstances occur do not continue to operate the device, turn it off and refer to the nearest authorised service.
Upon completion of service or repair work, request the service technician to perform safety checks to ensure that the product is in proper operating condition.
There is no maintenance or replacement for this product that can be handled by the user.
Usage except ‘intended use’ can be unsafe. Following use can reduce the performance or reduce the safe operation;
Do not drop the device during transport and protect it against impact.
Damages and faults that occur during transport after the delivery of the appliance to the customer are not included in the warranty cover.
All technical information, instructions of use, information on the operation and maintenance of the device provided in this manual includes the latest information regarding your product. Manufacturing company does not assume any responsibility for damages and injuries that might be caused due to not observing the instructions in this user manual, using the device outside its intended use, unauthorized repairs, unauthorized modifications on the device and using spare parts not approved by the manufacturer.
Power input: USB Micro-B plug 5VDC 0.5A (max.)
Power supply: Input 100-240VAC 50/60Hz 0.2A, output 5VDC 1A (max) USB Type A
IP20 (no protection against ingress of water)
Altitude: max. 2000m
Weight: 280 gr (without power supply)
Dimensions (Width x Length x Height): 25 cm x 289 cm x 44 cm
Obstacle detection distance: 80cm – 250cm
Relative humidity range: %30 to %75
Atmospheric pressure range: 70 kPa to 106 kPa
For transport and storage
Ambient temperature range: -40C to +70C
Relative humidity range: %10 to %100
Atmospheric pressure range: 50.0 kPa to 106.0 kPa
1 x Micro USB
Platform software update can be carried out wireless via mobile application.
Mobile application update can be carried out over Google Play Store and Apple Store.
Operating conditions via power adapter connected to the mains that supplies 110-240VAC 50/60Hz.
Max: 5V, 500mA
WeWALK Smart Cane helps visually disabled people to walk more confidently. The aim of this study is to alert visually disabled people over obstacles where located in the level of the area between waist and head in front of them since they are not able to notify these kinds of obstacles via their existing white canes. So that the product will be the part of an assistive technology where helps visually disabled people to walk with fewer accidents.
This product will include a walking cane or stick and a control centre where communicates with the mobile platforms of the visually disabled person. It is able to direct the user via a set of sensor systems such as vibration motor, ultrasonic sensors.
This product will be equipped with the known technologies such as wireless communication, battery charging, voice menu. It is designed by considering to provide comfort and easy use where creates a preferable advantages comparing the legacy cane designs. In the case of having a problem at the control centre (electronic design), the visually disabled people are able to use the cane as a legacy white cane. So that the design still has the normal legacy white cane functionality. The device gets convenience to their life with navigation functionality not only by compass that built-in but also by special interactive navigation software for visually disabled people on mobile device which is connected wireless with the cane.
Compass calibration should be done prior to use navigation service. The software structure is constructed in manner of open platform and it will provide creativity to people who can put solution on specific case or who want develop software for the cane on mobile side. Therefore, it is designed as a wearable product which is an add on of mobile phone of visually disabled person.
Your WeWALK has an ‘ultrasonic radar’ system to detect obstacles. The distance of the alert is well adjusted to move you more comfortable. Do not press on the ultrasonic sensor positioned at the front of the handle or try to manipulate it in any way. Any damage to this sensor may cause the product to perform poorly.
When the WeWALK is switched on and obstacles are detected, the two buttons will vibrate. Vibration buttons can vibrate both together and also they can work separately for guidance while navigating. It is important that you do not press the buttons as this will deaden the vibration intensity. You should experiment with your hand position to get maximum sensitivity. The wearing of thick gloves is not recommended as this will also deaden the intensity.
WeWALK has a speaker and microphone for voice commands and Smart Cane notifications.
Use the power button in order to turn the WeWALK on or off.
The touch pad works by sensing your finger movement and pressure. Touchpad will be used to control connected mobile phone. Usage with the gloves is not recommended since this may restrict the performance of the touchpad. Predefined gestures can be seen below. To see other supported gestures and their functionalities, check the integrations on WeWALK application.
|Mode||Gesture||Function||Notes||Mobile Application Support|
|Standalone||1 Fnger Sngle Tap and Hold||Horn Sound||Tmeout is set 1 second||Yes|
|Standalone||2 Fingers Pinch and Zoom In/Out||Open/Close LED||Toogle LED||No|
|Standalone||2 Fingers Vertical Swipe||Ultrasonc Actvation/ Deactvaton||Zoom IN- Zoom OUT does not toggle’s Ultrasonc status||No|
|Connected||1 Fnger Single Tap and Hold||Actvate the microphone||500 ms tmeout for combnaton comparson (all gestures). Release touchpad to deactvate mcrophone||Yes|
LED will be used to improve the visibility in the dark. Additional features can be loaded to LED functionality.
The micro USB input, which is at the narrow side of the device, is used to charge the battery of your WeWALK.
Before starting to use your WeWALK ensure that the battery is charged. In order to charge the battery of your WeWALK plug the supplied power adapter cable’s micro USB end into the micro USB input on the cane. Plug the USB end of the cable into the USB input on the power adapter. Then plug the adapter into the mains socket.
In this section it is exlpained how to install a white cane to your WeWALK in case you need to replace the one you use with another.
You can attach the supplied wrist strap to your WeWALK to prevent it from damage by being dropped or provide an additional way of carrying it.
You can fold the cane and use the wrist strap of your WeWALK to bind them together as shown in the Folding your WeWALK section. Be careful by folding/unfolding the cane because of the tension in the elastic rubber cord.
In order to switch your WeWALK on or off press the power button and hold it down until the cane vibrates and plays the opening/closing sound. The power button is located underneath the device. Refer to the Components of the WeWALK section to check the position of this button.
The recommended holding position for your WeWALK is on your waist area at an angle of about 45 degrees to floor.
The WeWALK is designed to be suitable for both left-handed and right-handed people. The thumb should be placed on the middle of the both vibration buttons, that way the user will be able to feel vibrations of both buttons. If the cane length is also correct, this will provide a natural grip to the user and the ultrasonic sensor will have the optimal angle for highest performance.
The “traditional” white cane is used by moving the cane from side to side in a tapping or sliding motion where the next footstep will fall. This ensures that obstacles can be detected in the user’s immediate vicinity by utilizing the tip of the cane to touch the obstacle. The WeWALK has been designed as a primary mobility aid for visually disabled people, as it incorporates a white cane. However, obstacle detection is obtained via the ultrasonic sensors incorporated into the handle, thus giving more advanced warning to the user of obstacles in their path and between head and waist. When using the WeWALK, it is important to use traditional white cane skills especially for locating down drops such as curbs and steps.
Before you start using the WeWALK, experiment it with the ranges to find out the limits, capabilities of the product. Set the length of the white cane according to your height. There are four different length options for white cane.
The Smart Cane is designed to detect the obstacles between your head and waist level, so the obstacles in this range should be detected around 1 meter before hitting the obstacle. In the following example the obstacle has 170 cm height and if the person is 175 cm tall he should hit the obstacle. The green area indicates the range of the detection area, in these distance the Smart Cane vibrates and warns the user about the obstacle.
The WeWALK is modeled on the traditional white cane and so in the unlikely event that the electronics fail while you are out, you will still be able to use it as a traditional white cane to reach your destination.
You will be able to connect your WeWALK to the mobile phone on which the proper application is installed. Available devices will be listed. Select the device of your choice from the list to connect.
The following audible notifications are available;
Note: These notifications might be revised or replaced according to the future implementations.
WeWALK Smart Cane has two different operating modes;
Refer to Wireless Connection section above to enable the connected mode. The WeWALK will be able to perform followings in connected mode;
When folding away your WeWALK, always fold the white cane sections from the handle end first and keep the sections against the back (switch-side) of the handle. Secure the cane sections against the handle using the wrist strap.
WARNING Take care not to damage the ultrasonic sensor when folding the cane.
Are there any obstacles/objects that WeWALK cannot detect?
It is not possible for the WeWALK to detect drops in ground level, such as stairs, curbs and holes and therefore it is important to maintain good traditional cane skills when using the WeWALK to locate down drops. The WeWALK might not detect soft fabrics or small obstacles at the limit of the range setting. As a rule it works best with hard surfaces, as these give a stronger ultrasonic echo. The WeWALK can detect objects at a distance of between 80 and 250 cm from the ultrasonic sensor.
Is WeWALK suitable for use in rainy wheather?
Heavy or torrential rain will stop your WeWALK from working properly and should be avoided. Prolonged or repeated exposure to water or heavy rain must be prevented at all costs as it may cause permanent water-damage to your WeWALK. If you are out with your WeWALK and are caught in heavy rain, you should immediately switch the cane off and fit a cover to protect it during the period of heavy rain. You can continue to use the WeWALK to navigate as a traditional white cane during the rain but the object detection functions will not be available whilst the cover is fitted. You can remove the cover, switch on your WeWALK and continue your journey as normal once the rain passes. If your cane does get wet, allow it to dry naturally in the open air at room temperature.
Runs on Android and iOS-based mobile phones. Android based devices should have the software version 5.0 and above, iOS based devices version 10 and above. To learn details of mobile application, view the mobile application user guide at www.wewalk.io/guide or lookup to training screen of WeWALK application.
WeWALK will support Turkish and English languages. Other languages will be released by updates. When a new language package is released, WeWALK will be updated over wireless connection via mobile application.
2.400 GHz – 2.4835 GHz and 7.1 dBm
This device is intended for home and office use in all EU countries (and other countries following the relevant EU directive) without any limitation except for the countries mentioned below.
Bulgaria: General authorization required for outdoor use and public service for 2.4 GHz WLAN
Italy: General authorization required for outdoor use and public service for 2.4 GHz WLAN
Luxembourg: General authorization required for network and service supply(not for spectrum)
Norway: Radio transmission is prohibited for the geographical area within a radius of 20 km from the centre of Ny-Ålesund
The requirements for any country may change at any time. It’s recommended that user checks with local authorities for the current status of their national regulations for both 2.4 GHz and 5 GHz wireless LAN’s.
When you detect an abnormal condition on your device, you may try to resolve the issue as per the descriptions specified.
|Does not open||The battery may be exhausted||Charge the product.|
|Does not open||The button may not have been pressed long enough||Press long to the button i.e. more than 3 seconds.|
|Does not connect to the smart phone||May not be in pairing mode||The product stays in pairing mode for 120 seconds when first turned on. A connection is required within the specified time.|
|Does not connect to the smart phone||The phone ID may not be visible||Select your phone’s visibility from the setting menu.|
|Can not detect obstacle||Ultrasonic feature may be off||See the Ultrasonic Activation / Deactivation section in the Touch Panel title in the manual.|
|Can not detect obstacle||It may not be in the right grip||Look at the title of Holding Your WeWALK in the manual.|
|Can not detect obstacle||Some surface types may be unstable||See the FAQ in the manual.|
|It’s not charging||The adapter may not have a plug installed||Make sure the plug is plugged into a power source.|
|It’s not charging||There may not be electricity at the plug||Make sure there is electricity at the plug.|
|The device not respond commands||The device’s software may be locked.||Switch off and on again with the On / Off button.|
(Waste Electrical and Electronic Equipment For countries with a separate waste collection system) This sign on the product, its accessories and the relevant documentation shows that this product and its electronic accessories (for example: charger, USB cable) shall not be disposed of with other domestic waste. Please separate this from other waste types to prevent the harmful effect of waste not being disposed of properly has on environment and human health, and ensure it is recycled so that it can be re-used sustainably. Home users should contact the dealer they purchased the product from or the legal authority for detailed information on where and how they will send the product for an environmentally safe disposal. Business users should contact their supplier and check the provisions and conditions of the purchasing contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
(For countries with a separate waste collection system) The sign on the battery, manual and the packaging shows that the battery in this product must not be disposed of with other domestic waste. Chemical symbols like Hg, Cd or Pb show that the battery includes mercury, cadmium or lead over the reference value stated in EC Directive 2006/66.
Turn off the product when you are not using it.
Declaration of Conformity (DoC)
Hereby, Vestel Elektronik Sanayi ve Ticaret A.Ş. declares that the radio equipment type Smart Cane is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://doc.vosshub.com/
This product is incompliance with the EU Directive MDD 93/42/EC and EMC 2014/30/EU.
Information for Users on Disposal of Old Equipment and Batteries
Equipment bearing these symbols should not be disposed as general household waste.
You should look for appropriate recycling facilities and systems for the disposal of these products.
Notice: The sign Pb below the symbol for batteries indicates that this battery contains lead.
“In conformity with the AEEE Regulation.”